About the Role
Working in the Client Development Team, you will pro-actively engage with new and existing clients, with the objective of developing key relationships to promote the full range of Conference and Events related products and services that the Møller Institute offers.
Hours of work: 30 hours per week.
Salary: £24,000-£28,000 pro rata, per annum (£30,000 – £35,000 FTE) dependent on experience.
Key Responsibilities
- Promoting, through pro-active activity, the full portfolio of products the Institute has to offer to potential clients, and developing these new relationships into secure and longstanding collaborations.
- Build and maintain strong relationships with existing clients to ensure long-term engagement.
- Supporting existing Client Development Managers through collaborative projects, including market research, client events etc.
- Contact key decision makers with the objective of securing appointments either at their offices or to visit The Møller Institute. You will conduct detailed needs analysis, presentations and/or full show rounds bringing in specific operational team colleagues to enhance the customer journey and positively influence the decision making process.
- Manage the relationship with the client base from initial contact through to securing of the business which includes effective yield management to maximise revenue, preparing proposals and contracts, ensure all relevant information is recorded at the sale stage to ensure a successful handover to the Client Relationship team (event planning).
- Further developing clients by cross selling our suite of exclusive education products – leadership development, open programmes, facilitated workshops and taster days.
- Accurately maintain client intelligence using our CRM system while also sharing knowledge of those clients with the wider team.
- Consistently contribute toward a team culture recognised as being professional, target driven and tenacious in its efforts to achieve sales and net profit targets.
Ideal Candidate
You will be an engaged, organised, and motivated individual who is looking to move into a busy environment. Portraying the confidence to speak to new clients, as well as current internal and external customers, you will demonstrate a pro-active approach working both as part of a team and individually.
Essential Skills & Experience
- Excellent communication and interpersonal skills.
- Strategic thinking and problem-solving.
- Sales and negotiation expertise.
- Market analysis and research capabilities.
- Adaptability and resilience in a fast-paced environment.
- Is able to work independently and as part of a team.
Desirable Skills & Experience
- Previous experience in a similar role desirable, or someone with transferable experience looking to move into a pro-active sales role.
- Preferably experience held in a hospitality or conference venue.
About the Møller Institute
The Møller Institute provides inspirational spaces for local, national and international clients at our purpose-built, start-of-the-art conference venue within the ground of Churchill College, University of Cambridge. The Institute provides clients with meeting rooms, accommodation, catering and tech solutions to ensure all meetings and events are a success.
The Møller Institute also provides space and context for the development of current and future leaders through leadership development programmes, which are also delivered at our venue.
Our people are at the heart of everything we do, they are professional, enthusiastic, hardworking, fun, loyal and creative, with a positive mind-set around client engagement, support and service. If you would like to be part of a team that has a great story, is committed to quality, has clear growth strategies for the future and is focused on personal development, you are in the right place.
As a subsidiary of Churchill College, University of Cambridge, we are situated within the beautiful 42 acres of the College grounds, and we were built with a generous donation from the Møller Foundation. The Institute honours the University of Cambridge’s distinguished reputation for educational excellence throughout every programme.
Why join the Møller Institute?
Joining the Møller Institute means becoming part of a prestigious institution with a rich history of educating leaders. You will work in an intellectually stimulating environment that values innovation, excellence, and positive societal impact.
We provide parking, access to gym facilities and lunch when working from the office, an extra day off on your birthday and other benefits.
Note: Sponsorship is not attached to this role. You will need to hold the Right to Work in the UK and you will be required to demonstrate this.