Which way now?

Keith Nelson, Director of Coaching Programmes at the Møller Institute, contends that there has never been a more urgent need for coaching… Another day, another twist in the Brexit story. It reminds me of the old Stealers Wheel song: “Clowns to the left of me Jokers to the right Here I am Stuck in the […]

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Leading teams of machines and humans

Mike Mister, Partner at the Møller Institute was part of a transatlantic team that showcased some original research in one of the concurrent sessions at the 20th International Leadership Association (ILA) Global Conference in West Palm Beach, Florida in October 2018. The research is part of an ongoing effort into the issues related to leading […]

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Workplace stress: time to take control

The causes of workplace stress are manifold, often highly personal, and frequently outside the control of the employer, but there is a common theme. Stress arises when people feel a lack of control over their work situation, especially when the demands placed on them are unreasonable or ill-defined. Whatever the cause, there is no doubting […]

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Managing strategic customers

Managing strategic customer relationships is a multifaceted endeavour with puzzling results for many companies. Whilst they implement Strategic Account Management (SAM) programmes to achieve larger share of wallet (i.e. customer spend) and increased revenues and profits, these programmes often result in lower prices and higher costs to serve for the providers. Most companies however, need […]

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Møller Associate Du Yang speaks to China Global Television Network

Two years after joining the Special Drawing Rights (SDR), an international currency reserve to supplement IMF member countries’ official reserves, the Chinese yuan has increased its influence in international foreign exchange reserves and payments. Du Yang, explains to China Global Television Network that the marketization of the yuan is a major hurdle. Full article here

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The HR director as a coach: 7 steps for coaching excellence

A consequence of more organisations taking coaching in-house is that HR directors are increasingly finding themselves in the role of coach. But how can they best combine coaching with their substantive role as HRD? Keith Nelson, Director of Coaching Programmes at the Møller Institute, recommends seven top tips to achieve work-coach balance.. 1. Stop being […]

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Integrating HR: Leading from Within

Professionalising the HR function is about the long-term sustainability of the organisation – and that cannot be achieved in a vacuum. To lead, one must first learn and adapt. HR is at a pivotal point in history. At the intersection of businesses, people, technology and public policy, today’s HR department has a crucial and unique […]

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NHS failure is inevitable – and it will shock those responsible into action

Insight by Jan Filochowski, a key contributor to Møller Institute Healthcare Programmes. Health service facilities and staff are being stretched to a breaking point that will take costly short-term measures to fix. Barely a day passes without a new NHS tale of inadequate performance, excessive patient waits, services not delivered, trusts effectively bankrupt, or even […]

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What makes a good internal coach?

Many businesses are keen to establish internal coaching capability, but what makes a good internal coach? Keith Nelson, Director of Coaching Programmes at the Møller Institute, suggests five important factors that leaders and HR directors who are responsible for developing internal coaching can take into consideration when identifying suitable individuals who have the potential to […]

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Inclusive Leadership – Unconscious bias and diversity in organisations

The business case for inclusive leadership, that is, organisational leadership that develops skills that encourage diversity in the workplace is unequivocal. Multiple studies show that handled correctly, diverse teams foster innovation, fuel market growth, challenge ‘group think’ and raise profitability. Instances of everyday bias abound. Did you know: Supermarket shoppers are more likely to buy […]

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