Suzanne and Kelly on the Study Center patio

Get to know: Suzanne Purser

What is your previous job experience?

I have worked in hospitality since a very young age, with my first ever customer facing role being in a tiny coffee shop serving teacakes and toasties. I knew then I wanted to be in hospitality and couldn’t imagine myself doing anything else. I have worked in most departments from Reception, Conference & Banqueting, Restaurant, Finance and Human Resources. Sales is where my passion is though. To bring a client’s vison to life is a pleasure to be involved in.

What made you want to work at the Møller Institute?

The diversity of our offering, from corporate accommodation to complex meetings and events to bespoke leadership programmes. It is rare to find a venue that has expertise in all three of these areas. Also, look at our beautiful venue and the grounds we are in. What a place!

What do you hope to achieve during your time here?

I want the Møller Institute to continue in its success and to be an instrumental part of that. Covid was a horrendous time for the Hospitality sector, to see the Møller Institute through and out the other side of that and see events coming back at the pace and in the size that they have is such a privilege to be a part of.

Picture of Suzanne Purser at the Moller Institute

Are there any upcoming projects / events you are excited about?

Having recently been asked to join the Senior Management team at the Institute, I am excited to be involved in helping to shape the future of the Institute and drive even greater growth.

What do you enjoy about your job the most, and why?

Working with the Institute team and the clients we have the pleasure of hosting. Everyone is so passionate about what we offer and strive to deliver excellence, not only for each other but our clients too.

What would you say motivates you?

Results! Seeing the fruits of our labours! Seeing that event come to life, the one you have been planning for ages, physically happening. My role is revenue so I love a spreadsheet, working with my amazing sales team to achieve their goals is just great.

What would you say your proudest accomplishment is in both your personal and professional life?

Personally, I would say seeing my daughter working hard and following the strong work ethic I like to think I have instilled in her, seeing her enjoying life alongside work is lovely as a mum. Professionally, I would have to say my progression throughout my time at Møller, starting as an event planner and working hard to get to where I am now.

Do you have any hobbies outside of work?

I am quite boring outside of work, the usual stuff, spending time with my husband & daughter, walking the dog. I do like a nice meal out.

Have you found that working at the Møller Institute has changed since you first joined and if so, how?

I have been at the Møller for just over 7 years now and yes, it has changed, but I think it is important for businesses to embrace change. The meetings and events sector changes all the time, our clients’ requirements change all the time, and we must be ready to move & adapt to those changes. What has remained the same is the fantastic, passionate, and dedicated people that make the Møller what it is.