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Metro – Accelerated design workshop

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The leadership team at Metro, the world’s most-read free paper, wanted to explore new ways of creating value for its urbanite readership in a rapidly evolving media landscape, in order to shape its strategy for the coming 18 months.

Our team worked with the Managing Director to define the desired outcomes, and conducted a set of interviews with leaders of each function to identify key issues, required data, and to establish the direction of pre-event research. In addition, a series of smaller workshops were run with groups of high-potential members of staff to gain a comprehensive understanding of the context and to solicit their perspective as input to the Accelerated Design Workshop.

We convened a group of leaders at Metro including the Managing Director, Chief Editor, Commercial Director, Heads of Marketing, Finance and Digital to participate in a two-day Accelerated Design Workshop. The goal of the event was to create an 18-month strategy that addressed both how the group would effectively manage the core business, as well as pursue longer term growth ambitions in non-traditional spaces.

The group was committed to walking away from the event with a clear set of priorities and a defined set of actions to take forward over the coming year. Elements of our approach included:

  • The creation of a bespoke future media trends research gallery
  • Multi-variant scenario planning
  • Group exercises designed to encourage radical thinking
  • The collaborative development and prioritisation of goals
  • Scoping of potential projects to achieve those goals

By the close of the session, project teams had been created to develop 18-month work plans including individual actions, timelines and accountability for a set of eight transformative projects that the team would continue to work on following the event.

As a result of the event, Chief Editor Kenny Campbell said: “We have had a lot of strategy and innovation sessions in the past, but this has been by far the best we’ve ever done.”