About the role
The Client Development Lead builds relationships with clients that lead to high-quality customised executive education solutions that allow both individuals and their organisations to make a positive impact. The postholder will develop and execute business development plans to contribute to the successful implementation of the Institutes customised executive education business strategy. They will have an annual revenue target that will be achieved by maintaining strategic relationships with existing clients and acquiring new clients which meet and further the Institutes strategic goals. They will also work with internal teams to ensure high-quality customer service and satisfaction.
Hours of work: 37.5 hours – full time, working predominantly Monday – Friday
Salary: £40,000 – £45,000 per annum
Working within the Executive Education team, you will carry out a wide variety of activities, with your key responsibilities to include:
- Establish and maintain relationships with existing and new client groups to support the development and delivery of high-quality education and leadership development programmes.
- Identify and develop new client opportunities across key international markets and sectors.
- Work with colleagues to streamline the design and communication of value propositions targeting key market sectors and segments.
- Work in close collaboration with colleagues to develop both sectoral and market outreach and engagement strategies which enhance the reach and reputation of the Institute.
- Work in collaboration with colleagues to create commercial programme proposals which reflect and respond directly to client needs.
- Lead in the development of key commercial arrangements leveraging strong commercial and consultative selling skills.
- Support the execution of the Institutes strategic plan through the delivery of revenue growth in line with performance metrics and budgets.
Essential skills and experience
- Previous experience of working as part of a team and building effective relationships to achieve joint objectives.
- Significant, proven/demonstrable experience in client relations, business development, account management, customer service and expertise in consultative selling, preferably in an executive education or a related field.
- Comfortable dealing with senior business contacts both internally (including CEO, Director of Finance, Executive Director of Executive Education, Chair of the Board, etc.) and externally within private and public sector organisations across the globe and acting as a bridge between the clients and internal teams.
- Ability to work effectively in both education and business settings.
- Attention to detail and ability to manage multiple programmes simultaneously.
About the Møller Institute
The Møller Institute provides space and context for the development of current and future leaders through leadership development programmes. Programmes are delivered at our purpose-built, start-of-the-art conference venue within the ground of Churchill College, University of Cambridge. The Institute provides clients with meeting rooms, accommodation, catering and tech solutions to ensure all meetings and events are a success.
Our people are at the heart of everything we do, they are professional, enthusiastic, hardworking, fun, loyal and creative, with a positive mind-set around client engagement, support and service. If you would like to be part of a team that has a great story, is committed to quality, has clear growth strategies for the future and is focused on personal development, you are in the right place.
The Møller Institute is a wholly-owned subsidiary of Churchill College, University of Cambridge, and all of our profits are gift aided to the College to support the education of future leaders, the next generation.
Benefits of working at the Møller Institute
- Free meal provided each day
- 33 days of annual leave (including bank holidays)
- Your birthday off!
- Social events throughout the year
- Cycle to work scheme
- Workplace Pension
- Health Care Cash Plan
Note: Sponsorship is not attached to this role. You will need a right to work in the UK, and you will be required to demonstrate this.